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Peter Maniatis — Full Product Roadmap

Peter.m4a 41 min Mar 19-21, 2026 951 segments
Participants: Peter Maniatis (Operations Director), Oz

Executive Summary

Peter laid out the complete vision for what Astor Company needs. This is the product roadmap in his own words — every feature he described, we either already built or have a clear path to build. The recording covers work order management, invoicing, customer-facing dashboards, per-employee AI assistants, and a massive 100,000-unit HVAC scaling opportunity.

Peter's #1 Priority

"I want whatever they do in the first 10 minutes with what they have, I want to be down to 30 seconds." — Peter Maniatis

The 10-Minute Problem

When something comes in, employees spend 10 minutes searching through email, Excel files, and legacy systems. Peter wants one click: pull up relevant data, click the relevant data, next step happens. Pipeline of actions — custom built, custom model per employee.

Peter's Priorities — In His Own Order

1
Work Order Flow — 10 min to 30 sec
Email intake, auto-parse, one-click pipeline
2
Per-Employee Dashboards
Finance, account manager, route planner, supervisor — each with voice + chat agent
3
Diversion Metrics (Customer-Facing)
"Astor kept 1,000 tons out of the landfill" — sustainability reporting
4
Invoicing & Spend Metrics
Vendor-facing, location-level spend tracking
5
Customer-Facing Portal
"On the list but low priority" — QR code concept for service days
6
100K HVAC Units — Full AI Scaling
"Perfectly OK with full, super nuts, as much AI as we can get"

Key Quotes

"Our business is so antiquated compared to the rest of the world. There are people in rural West Virginia sending Megan invoices via fax." — Peter on the industry reality
"Every single employee would get their own dashboard — the finance, the account manager, the route planner, the supervisor — with a voice agent and a chat agent. So it's an assist." — Peter describing exactly what we built
"We took away Walgreens' access to the old dashboard because they didn't understand what they were looking at. It turned into more work because they started wasting our time with questions." — Peter on why customer-facing needs to be simple
"100,000 HVAC units spread throughout the country. How do I eliminate having to hire 10 people to run that? I am perfectly OK with full, super nuts, as much AI as we can get." — Peter on the HVAC scaling opportunity

What We Built From This

Built
Email → Draft WO Pipeline

10 minutes → 30 seconds. Exactly what Peter asked for.

Built
Per-Employee AI Models

Each employee gets their own trained assistant. Voice + chat. Activity-driven learning.

Built
AstorIQ — Draft-Only Assistant

"So it's an assist" — Peter's exact words. Never auto-acts. Admin approval required.

Built
Document Pipeline View

Visual flow: Intake → Parse → Review → Approve → Complete. Human at every step.

Built
Activity Log & Audit Trail

"Audit logs, everything's interconnected" — Peter's requirement. Every action logged.

Built
Sandbox — Read-Only Original Files

All SharePoint files protected. No modifications without named employee approval.

The HVAC Opportunity

100,000 Units — AI at Full Scale

Peter described a real project: 100,000 HVAC units across the country, probably one vendor doing the work, all the exact same service. A couple hundred jobs took two people multiple hours daily. At 100K scale, Peter estimated needing 10 people.

His exact words: "I am perfectly OK with full, super nuts, as much fucking AI as we can get. Because if there's an issue, I'm getting a phone call."

This is where AstorIQ goes from assistant to engine. Same pipeline, same human-in-the-loop — just 100K scale. This is the revenue play.

Diversion Metrics — Customer Value Prop

Sustainability Reporting Pipeline
Hard Code Estimate
80 yd x 3/wk x 1000 lbs
+
Actual Numbers
from invoices & receiving
=
Diversion Report
"1,000 tons kept from landfill"
Two data buckets: estimates (hard-coded) + actuals (from accounting). Aggregate per client.

Industry Reality

Why This Market Is Ready

• "Our business is so antiquated compared to the rest of the world"
• People in rural WV still sending invoices via fax
• Old dashboard built in 2010 — was "cutting edge" then
• Walgreens had to have their access revoked because they couldn't use it
• Everything runs through Excel and email
• "Trash guys are old school — phone call, send an email"

This is exactly why AstorIQ is an assistant, not a replacement. Meet them where they are.

Analysis generated by AstorIQ from 41-minute audio recording (951 segments) — OZ3 Automation
"We listened to your meetings and built exactly what you described."